1. Home
  2.  / 
  3. Products
  4.  / 
  5. Multifunction Printers
  6.  / ApeosPort-VII-C4421-C3321



  • Easy. Connect. Secure.

    Highly reliable A4 multifunction devices incorporating all advantages of the ApeosPort series

    Intuitive operation, seamless integration, advanced security features —
    The newly-released A4 multifunction devices offer all you can expect from the ApeosPort series.
    The advanced features of the ApeosPort-VII C4421 / C3321 series help you work smarter.
    This series accelerates the evolution of your work.

    • Copy/Print: Colour/Monochrome 40 ppm*1
    • Scan: Colour/Monochrome 105 ppm*2
    • FAX*3: Super G3 FAX
    • Printing resolution: 1200 x 2400 dpi
    • Wireless LAN Supported
    • Mobile Support
    • Cloud Interactive

    FUJIFILM Business Innovation is the first company from Japan certified with the highest Information Security rating AAAis in compliance with U.S. security standards (National Institute of Standards and Technology SP800-171). Read more, here.

    *1: For C4421. 35 ppm for C3321.
    *2: Standard Document (A4), 200 dpi, to Folder. For C4421 when both sides of a sheet are scanned through a single pass using the Duplex Automatic Document Feeder. 96 ppm for C3321.
    *3: Optional.


Compact, but Fully Featured

Note: The above pictures show ApeosPort-VII C3321 (standard configuration), ApeosPort-VII C4421 (standard configuration + three optional 550-Sheet Feeders and an optional Caster), and ApeosPort-VII C4421 (standard configuration + two optional 550-Sheet Feeders and an optional Cabinet) from the left.

Easy-to-use 7-inch touch panel*1

  • Smartphone-like operation
  • Angle adjustment mechanism that gives you an easier view
  • Light and sound notifications
  • Support for multiple languages*2
  • Comes standard with the NFC*3 touch area

Directly printing from or scanning to USB*4

  • It is possible to print documents stored on a USB memory or save scanned data to the memory without using a computer.

Space-saving IC card reader*4

  • Designed to save space, the ApeosPort-VII C4421 / C3321 series can house a built-in IC card reader.

High-speed copying/scanning of a large volume of documents*5

  • Scanning of the both sides of a 2-sided document at once
  • Duplex Automatic Document Feeder that holds a maximum of 100 sheets*6

Trays/feeders holding a maximum of 2350 sheets*7

  • Despite being small, the ApeosPort-VII C4421 / C3321 series comes standard with trays that can hold as many as 700 sheets (the bypass tray and standard tray can hold 150 sheets and 550 sheets respectively).
  • Up to three optional 550-Sheet Feeders can be installed to have one bypass tray and four trays in total.

Printing envelopes*8 and thick paper with a smooth surface

  • Automatic adjustment of pressure to print envelopes.
  • Gently sloping paper feed path so that thick paper can be supported.

*1: For C4421. 5-inch touch panel for C3321.
*2: Japanese, English, Chinese (Simplified and Traditional), Korean, Thai, Vietnamese, and Indonesian.
*3: Near Field Communication.
*4: Optional.
*5: C3321 does not have the automatic document size detection feature.
*6: For C4421. 50 sheets for C3321.
*7: 80 gsm paper.
*8: Envelopes are fed from the bypass tray.

Small but excellent

    • Super EA-Eco toner, toner that has the industry’s smallest particle size, reproduces small characters and thin lines sharply and creates a smooth gradient.
    • Image Enhancement processing reproduces diagonal lines and the outlines of characters, which can become jagged when printed, more smoothly.
    • IReCT*, digital image adjustment technology, minimises colour misregistration.

*: Image Registration Control Technology


  • Both high image quality and energy efficiency are ensured by Super EA-Eco toner, which has low-temperature fusing properties, and a compact, energy-efficient LED printhead that offers high image quality.


[Offices] Efficiently combining A4 and A3 devices


The ApeosPort-VII C4421 / C3321 multifunction devices have the same UI and features as their A3 equivalents.
This leads to the optimum use of both A3 and A4 devices in one office and makes it easier to build the environment for server-less on-demand printing, minimising the trouble that comes with device management.

[Counter services] Reducing wasted time during customer service


Being compact, the ApeosPort-VII C4421 / C3321 series fits into a counter service area. You can copy or scan documents without leaving the counter and making your customer wait.

[Stores] Strengthening the integration of the headquarters and branch stores


It is possible to automate a series of jobs to scan and send documents to the headquarters by registering settings so that you can send documents with one touch of an icon. This enables you to send reports easily even if you don’t have a computer at hand.


360° Data Security

ApeosPort is equipped with both user-friendliness and security measures

Comprehensive security measures protect your important information against threats such as unauthorised access, information leakage, and data tampering.


User authentication and permissions
  • Local authentication
  • Remote authentication*1
  • IC card authentication*1
  • User-specific feature access
  • Private charge print
Protection of administration functions
  • Customer engineer operation restrictions
  • Account Lock against unauthorised access
  • Default password warning
Protection of communication and data
  • Communication route encryption SSL/TLS, IPsec
  • Encryption on scan transmission by SMBv3, SFTP
  • Scan file encryption / signature
  • E-mail signature and e-mail encryption (S/MIME)
  • TLS version limit
  • Elliptic curve cryptography
Stored document protection in MFD
  • Encrypting Data Stored on SSD
  • Use TPM*2 chip for encryption key management
  • Delete all data on the device
Prevention of setting / operation mistakes
  • Warnings displayed when using global IP address
  • Scanned documents to be delivered to fixed destination
  • Destination reentry
  • Forced annotations
  • Hidden text printing*1
Protection of MFD software
  • Signature verification of software
  • Remote update restrictions
  • IP address restriction
Logs and their protection
  • Image Log*1
  • UUID printing
  • Audit Log
  • Transfer audit log system

*1: Optional.
*2: Trusted Platform Module

Authentication in Azure Active Directory

ApeosPort-VII C4421 / C3321 devices can integrate with Microsoft Azure Active Directory, a cloud-based identity management service. Azure Active Directory can be used for authenticating to multifunction devices and FUJIFILM Business Innovation’s cloud services.

Server-less user authentication

The server-less authentication feature* makes an authentication server unnecessary. Associating user information registered to multifunction devices with the ID information of IC cards makes it possible to share the user information among all multifunction devices connected to a parent device, enabling server-less user authentication on the devices.

*: Optional.

Carefree Management

Visualise usage data to reduce costs

Device Log Service* visualises the usage of multifunction devices and printers in an office by displaying usage charts in a web browser. It is also possible to display the usage data on the control panel of a multifunction device. The service requires no dedicated server and makes it possible to increase cost awareness among employees while lightening the burden on system administrators.

*: A cloud service that FUJIFILM Business Innovation offers. A subscription to the service is additionally needed.

Easy solutions to help solve problems

From toner replacement to unexpected device failures, most problems can be solved quickly without needing to wait for a customer engineer or sales representative.

Help information accessible from the control panel and mobile devices assist you to solve problems

On the control panel of a multifunction device, you can search for and find ways to fix your problems. You can also view help information on a mobile device by scanning a QR code displayed on the control panel with the mobile device.


On the UI panel


On your mobile device

Remote Assistance is also available to solve problems with the help of operators

If you cannot solve a problem, contact our call center as required. An operator will remotely access your multifunction device and guide you using a finger pointer or pen function on the UI panel.


Remote Assistance


Help you achieve stable device operation

EP-BB, a service offered for free, assists customers to manage the operation of multifunction devices using a broadband network. The service enables quick failure recovery and proactive management of consumables.
Additionally, reports on the usage of each multifunction device are available on request. This service enables efficient and effective use of multifunction devices.

  • An application from a customer is necessary to start offering this service. This service may not be available depending on the region or contract type.
    For details, please contact your local sales representative.
  • For customers using EP-BB, our customer engineers configure necessary settings on multifunction devices depending on customers’ needs.
  • Network costs, including those for broadband networks, are to be paid by customers.


End to End Automated Workflow

Multifunction devices learn your habits

ApeosPort-VII C4421 / C3321 devices learn your habits — your preferred features, settings, etc. You can also customise the operation screen displayed after authentication to your needs as well as the common operation screen.

Custom home screen and feature list

You can specify the icons (apps) and their arrangement on the home screen or features and their order on lists displayed on job screens with an easy, intuitive operation. You can also hide the features you do not need.


Move an icon just by dragging/dropping while long tapping it.

Complete routine tasks with one touch

Your preferred features and settings can be registered to appear on the home screen as one-touch apps. Just tapping a one-touch app completes your routine task.

A desired colour, design, and name can be specified for an icon.

Fax to Company XX
Registering a recipient prevents misdirected faxes.


Scan application forms
The trouble of specifying a file format or storage destination each time is eliminated.


Support non-routine tasks with high flexibility

Saving the settings as a preset eliminates the trouble of specifying complicated settings each time. Every time the preset is selected, you can tailor the settings to the preferences at that time, which streamlines your work process.

Settings like the N-up option and number of copies can be changed every time a preset is selected.

Translate documents just like copying

The Scan Translation Service* allows you to translate paper documents while maintaining the original layout just by scanning these documents. Digital documents sent from computers via the Internet are also supported.

Note: Japanese, English, Chinese (Simplified and Traditional), Korean, Thai, Vietnamese, Indonesian, and Malay are supported.
*: A cloud service that FUJIFILM Business Innovation offers. A subscription to the service is additionally needed.

Copy an ID card on one side of a sheet

With the ID Card Copy feature, both sides of an ID card, such as a driver’s licence card or health insurance card, can be printed aligned with each other on one side of a sheet. You can also enlarge the images to get a better view of them.

Automate scan processes for regular work tasks

Using the Scan Delivery* automates the process of scanning and saving documents to predefined destinations according to the rules specified for each task or document type, eliminating the need to manually specify file names or formats and perform OCR processing*. You can also extract characters from certain areas of a document and use them for the folder or file name.

*: Optional.

Use of QR codes and barcodes

The Scan Delivery scans a QR code or barcode printed in the header or body of a document and automatically processes it based on the scan results.

Automate scan processes for individual users

ScanAuto* makes it possible to automatically optimise scan settings depending on the document orientation, sides to scan, etc. When the Authentication feature is used, the destination is automatically set to the authenticated user’s address.

*: Only supported by C4421..

Fax settings that lead to reduced waste and higher efficiency

By configuring the Paperless Fax settings, you can store received faxes in folders so that only necessary faxes are printed after being checked on the control panel. Faxes can also be forwarded to your smartphone. With an optional kit, you can also sort them by fax number, received date, or person in charge and switch the behaviour of a multifunction device. With one touch, you can change the setting to forward incoming faxes by email, which allows you to check them from outside the office.

  • Minimising paper output
  • Checking incoming faxes outside the office
  • Automatic sorting and forwarding
  • Changing the behaviour of a multifunction device when a fax is received depending on the time of day


Borderless Workspace

Smartphone becomes a “portable operation panel”

Seamless connectivity with mobile devices for Copy, Fax, Print, Scan*1 jobs using the Print Utility*2 application.

  • Mobile device can be used as an alternative UI for operations control to minimize common touch points
  • Frequent settings can be saved as “Favourites”
  • Directly send fax or email with the addresses stored in the smartphone
  • Minimise printer touch points for hygiene reasons

Note: Connect to machine via wireless environment.
*1: E-mail, Scan to Folder.
*2: It can be downloaded free of charge from Google PlayTM or App Store.

Smartphone becomes a "portable operation panel"

Flexibility in office layout

Supports wireless LAN environment*1.

  • Supports free addressing in the office with Wi-Fi support
  • Up to three Wi-Fi Direct multifunction devices can be connected at the same time
  • Supports direct mobile printing*2
  • Print Utility, AirPrint, Mopria® Print Service are supported

*1: Optional.
*2: When connecting to Wi-Fi Direct.

No need to queue up for printing

Server-less On-Demand Print* allows you to release a print job from a multifunction device other than the one specified when the job was submitted if the device is being used by another person, eliminating the need to wait for your turn.

*: Optional.

Secure, high capacity cloud storage

With Working Folder*, so long as you have an Internet connection, you can access and use documents from anywhere, anytime. Seamlessly integrating with multifunction devices, DocuWorks, and mobile devices, Working Folder allows you to make maximum use of documents. For example, it is possible to print a document stored in Working Folder from the control panel of a multifunction device or to upload scanned data with a specified name to Working Folder and send an email notification.

*: A cloud service that FUJIFILM Business Innovation offers. A subscription to the service is additionally needed.

Working Folder

Securely and easily printing a document even from outside the office

With Cloud On-Demand Print*, you can upload a document to a cloud server from a computer or mobile device and print the document from a multifunction device outside the office using an ID and password without a special printer driver. This eliminates the need to bring paper documents, preventing data loss.

*: A cloud service that FUJIFILM Business Innovation offers. A subscription to the service is additionally needed.

Centralised cloud integration

Cloud Service Hub* achieves single sign-on across cloud storage services. This enables you to save a scanned document to cloud storage directly from a multifunction device and search for a document to print across multiple cloud storage services. Text in a scanned document can be captured through OCR, which allows you to do a full-text search.

*: A cloud service that FUJIFILM Business Innovation offers. A subscription to the service is additionally needed.

Cloud Service Hub